If you’ve a problem with your USB driver, for example, if your Windows 10 computer does not detect the external USB device, you wish to plug it in. Then, when you encounter the Unknown USB Device (Device Descriptor Request Failed) error in the device manager, follow the solution provided in this article to solve the problem and fix the error.
Device Descriptor Request Failed Causes
You must have spotted the yellow triangle in the Device Manager on the USB Device. Several factors might cause the error. It might be a hardware or software problem. As a result, the reasons might vary.
- One of the reasons might be faulty hardware.
- The USB Driver may become unstable or corrupted.
- Drive R is out of date.
- An update may be required on the problem causing the error.
- Your computer’s windows may be lacking certain software or hardware updates.
- Unstable or Corrupt USB Controller.
- The external drive might be in selective suspension.
- A motherboard update for your computer may be required.
Device Descriptor Request Failed In Windows 10? How To Fix
As previously stated, the problem might be caused by both hardware and software. As an outcome, you must be certain that the problem is occurring. Is it a piece of hardware or software?
Try these methods if the problem is with the hardware.
- Connect the device to another USB port; if the other USB port works, the problem is due to a faulty port.
- Connect the device to another PC – If the external device has a problem, this method will help you solve it.
If the problem is with the software, try these methods.
- Disconnecting the power supply.
- USB Driver Uninstall in Device Manager.
- Fast startup is disabled.
The following sections will discuss the methods used to solve software problems.
Removing Power Supply
If the error is caused by the power supply method, you should understand why this error would fix the problems. First, you must also unplug the power supply from your computer before removing it. Then, wait 10 seconds before reconnecting the power supply. Restarting your computer to determine whether your problem has been resolved is best.
Uninstalling USB Driver In Device Manager
You don’t have to do anything with this method; follow the instructions. First, launch the run dialog box by clicking the Windows home button. Next, click the OK button after typing “devmgmt.msc” Click the Universal Serial Bus Controllers option. You must now connect the unidentified system to your USB.
The yellow triangle on the USB Device will then appear on your screen. Uninstall it now by right-clicking the mouse button and choosing the uninstall option. You must restart your system after the removal procedure is complete. After restarting, the device reconnects to the unknown system, and the error is gone. You may now connect the device.
Disabling Fast Startup
What is a rapid startup? Fast startup is a function in Windows 10 that hibernates and then shuts down your computer. As an outcome, the speed with which your system restarts rises. If you disable it, the problem of a USB device not being recognized by the device description may be resolved. You may also disable it by following my instructions. Next, launch the run dialog box, type control, and press OK.
You must now find the power options in the control panel and click it to open it. When it opens, an option states, “Choose what the power buttons do.” Select this option. To change the presently unavailable settings, click the option that says so. Next, uncheck the Turn on Fast Startup (recommended) option. This option will be accessible through the Shutdown setting. Now, click the option Save Changes to save all of your changes. The system should now restart.
The Bottom Line:
This post will look at how to solve the Device Descriptor request failed error problem. First, we’ve seen the reasons and methods for troubleshooting. You can now rapidly solve the problem.